SmartSafe began as a research project in 2012-2013.
This project, funded by Victoria Legal Aid, focused on how perpetrators were using technology to stalk and abuse women in the context of family violence. It included surveys with sector workers and victim survivors, focus groups, and interviews.
As a result of this research we developed a training course and resources, including how-to videos and Easy Guides.
SmartSafe later expanded to include a suite of technology safety tools including a website, smartphone app, annual survey and other research projects.
A range of legal guides were developed in partnership with the Women’s Legal Service NSW as part of the Australian Communications Consumer Action Network (ACCAN) funded project, ReCharge: Women’s Technology Safety.
In 2019, the SmartSafe+ website and app were re-developed into a web and mobile app called Arc.
The Arc app enables people to gather information and evidence to tell their story and understand their experience. Every story has an arc, each entry in Arc adds to the bigger picture and can help identify patterns of behaviour that can support victim survivors to be believed and their experiences of abuse understood. Visit the Arc web app.